General practitioner identification and retention for people with spinal cord damage: establishing factors to inform a general practitioner satisfaction measure

People with spinal cord damage (SCD) report a high level of GP use. There is a dearth of research investigating factors that contribute to GP identification and retention for people with SCD. Furthermore, a GP satisfaction measure developed specifically for people with SCD is non-existent. This prel...

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Bibliographic Details
Published in:Australian journal of primary health 2020-06, Vol.26 (3), p.234
Main Authors: Lakhani, Ali, Watling, David P., Duncan, Ross, Grimbeek, Peter, Harre, Peter, Stocker, Jos, Parekh, Sanjoti
Format: Article
Language:English
Subjects:
Exploratory factor analysis
Family physicians
Handicapped accessibility
Health services
Identification
Males
Medical research
Patient satisfaction
Patient-centered care
Principal components analysis
Questionnaires
Retention
Spinal cord
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Summary:People with spinal cord damage (SCD) report a high level of GP use. There is a dearth of research investigating factors that contribute to GP identification and retention for people with SCD. Furthermore, a GP satisfaction measure developed specifically for people with SCD is non-existent. This preliminary study sought to identify factors contributing to GP identification and retention. A total of 266 people with SCD primarily based in Queensland, Australia, completed a cross-sectional survey that aimed to fill these knowledge gaps. Descriptive statistics and correlational analyses clarified the factors contributing to GP identification and GP retention respectively. An exploratory factor analysis utilising the principal components analysis method clarified a set of items that could underpin key domains for a SCD-specific GP satisfaction measure. The findings confirm that knowledge about SCD, physically accessible services, and trust are seminal considerations aligned with GP identification and retention for people with SCD.
ISSN:1448-7527
1836-7399
DOI:10.1071/PY20017