Are Malaysians Ready for the Cashless Society? Evidence from Malaysia's Undergraduates

Moving to create a greater Malaysia, Bank Negara Malaysia is set to launch its digital banking framework by the end of 2019. Aligned with the goal, this study is conducted to examine the motivational factors affecting the adoption of cashless transaction system among undergraduates in Malaysia. This...

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Bibliographic Details
Published in:Global business and management research 2020-01, Vol.12 (1), p.78-88
Main Authors: Chan, Kar Hoong, Ng, Tuan Hock, Ng, Hwee Yee
Format: Article
Language:English
Subjects:
College students
Credibility
Electronic banking
Hypotheses
Information systems
Mobile commerce
Payment systems
Perceptions
Studies
System theory
Technology Acceptance Model
Technology adoption
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Summary:Moving to create a greater Malaysia, Bank Negara Malaysia is set to launch its digital banking framework by the end of 2019. Aligned with the goal, this study is conducted to examine the motivational factors affecting the adoption of cashless transaction system among undergraduates in Malaysia. This study adopted Technology Acceptance Model (TAM) to examine the motivational factors that lead to the adoption of cashless transaction system. Findings shown that Perceived Usefulness (PU) and Perceived Ease of Use (PEoU) are positively associated to dependent variables, Adoption of Cashless Transaction System (ADT). In which PU has the greatest effects towards the adoption of cashless transaction system.
ISSN:1947-5667
1947-5667