Time pressure in human cybersecurity behavior: Theoretical framework and countermeasures

Cybersecurity is a growing concern for private individuals and professional entities. Reports have shown that the majority of cybersecurity incidents occur because users fail to behave securely. Research on human cybersecurity (HCS) behavior suggests that time pressure is one of the important drivin...

Full description

Saved in:
Bibliographic Details
Published in:Computers & security 2020-10, Vol.97, p.101963-13, Article 101963
Main Authors: Chowdhury, Noman H., Adam, Marc T.P., Teubner, Timm
Format: Article
Language:English
Subjects:
Countermeasures
Cybersecurity
Human behavior
Interviews
Time pressure
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Cybersecurity is a growing concern for private individuals and professional entities. Reports have shown that the majority of cybersecurity incidents occur because users fail to behave securely. Research on human cybersecurity (HCS) behavior suggests that time pressure is one of the important driving factors behind non-secure HCS behavior. However, there is limited conceptual work to guide researchers and practitioners in this regard. Against this backdrop, we investigate how the impact of time pressure on HCS behavior can be conceptualized within an integrative framework and which countermeasures can be used to reduce its negative impact. Altogether, we conducted 35 interviews with cybersecurity experts, non-security professionals, and private users. The results of our study shed light on the theoretical pathways through which time pressure can affect different types of security behaviors and identify a range of operational, human, technical, and physical countermeasures with important implications for research and practice.
ISSN:0167-4048
1872-6208
DOI:10.1016/j.cose.2020.101963