Hotel Housekeepers' Job Stress

Hotel housekeepers are exposed to a multitude of work hazards that may contribute to job stress, thus leading to adverse health consequences. This study investigated the sources of hotel housekeepers' work-related stress from a holistic work system perspective. The results reveal that the ergon...

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Bibliographic Details
Published in:Recreation, parks, and tourism in public health parks, and tourism in public health, 2020-01, Vol.4, p.15-32
Main Author: Hsieh, Yu-Chin Jerrie
Format: Article
Language:English
Subjects:
Cleaning
Cleaning services
Employees
Ergonomics
Hospitality industry
Hotels & motels
Immune system
Injuries
Mental health
Occupational health
Occupational stress
Pain
Psychological well being
Stress
Work environment
Workers
Working conditions
Workloads
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Summary:Hotel housekeepers are exposed to a multitude of work hazards that may contribute to job stress, thus leading to adverse health consequences. This study investigated the sources of hotel housekeepers' work-related stress from a holistic work system perspective. The results reveal that the ergonomics of cleaning tools and equipment, supervisor support, and work-related body pain are significant predictors of hotel housekeepers' job stress. Strategies for preventing or reducing housekeepers' work-related stress are recommended in order to safeguard hotel housekeepers' psychological health and promote a healthier work environment.
ISSN:2474-1825
2474-1833
DOI:10.2979/rptph.4.1.03