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Personality and games: enhancing online surveys through gamification

In this research, we evaluate the moderating role of personality on enjoyment and attention associated with a gamified data collection instrument, and the attractiveness of a surveying organization. In an online experiment, we compare a gamified survey with a traditional survey. The results suggest...

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Bibliographic Details
Published in:Information technology and management 2020-09, Vol.21 (3), p.169-178
Main Authors: Triantoro, Tamilla, Gopal, Ram, Benbunan-Fich, Raquel, Lang, Guido
Format: Article
Language:English
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Summary:In this research, we evaluate the moderating role of personality on enjoyment and attention associated with a gamified data collection instrument, and the attractiveness of a surveying organization. In an online experiment, we compare a gamified survey with a traditional survey. The results suggest that gamified surveys are more enjoyable and users are more attentive when filling out gamified surveys. Specific personality traits moderate the effect of attention and enjoyment related to gamification, and the enjoyment associated with gamification increases the attractiveness of a surveying organization. These findings have theoretical and practical implications to improve the design of existing online surveys.
ISSN:1385-951X
1573-7667
DOI:10.1007/s10799-020-00314-4