Knowledge governance maturity assessment can help software engineers during the design of business digitalization projects

Software engineers and IT professionals face the challenge of envisioning the needs and wishes of their client companies, whose long‐term survivability depends on their adaptability to the digital business ecosystem, which is impregnating more or less every single sector of the economy. Looking at t...

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Bibliographic Details
Published in:Journal of software : evolution and process 2021-04, Vol.33 (4), p.n/a
Main Authors: Sanchez‐Segura, Maria‐Isabel, Medina‐Dominguez, Fuensanta, Amescua, Antonio, Dugarte‐Peña, German‐Lenin
Format: Article
Language:English
Subjects:
digital business improvement
Digitization
Engineers
Impregnation
knowledge assessment
knowledge governance
Small & medium sized enterprises-SME
Small business
Software engineering
software engineers
Survivability
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Summary:Software engineers and IT professionals face the challenge of envisioning the needs and wishes of their client companies, whose long‐term survivability depends on their adaptability to the digital business ecosystem, which is impregnating more or less every single sector of the economy. Looking at the data reported on the business digitalization project success rate, we realize that there is a lot of room for improvement. In this paper, we focus on the results of developing 10 business digitalization projects for 10 small and medium enterprises, where the software engineers in charge of the projects assessed the knowledge governance maturity of client companies before proposing any specific projects to support their digital businesses. We surveyed the software engineers participating in the above projects to gather their impressions of using knowledge governance assessment as a tool to predictively visualize the digital solution that best fits each digitalization project. Software engineers can visualize the strengths of a client company and use this information to ground the company's digital solution on stable knowledge assets or company knowledge management skills. Software engineers find the information gathered from the analysis of the knowledge management maturity assessments conducted on client companies useful. Computer science degrees should adopt knowledge management topics to prepare future software for the digital transformation of business.
ISSN:2047-7473
2047-7481
DOI:10.1002/smr.2326