Worker inclusion in equipment development processes in the modernizing minerals sector in South Africa

Worker participation in equipment development can result in improved user acceptance and product quality. This paper focuses on worker engagement in equipment development processes in the South African minerals sector. Qualitative data was gathered during interviews with original equipment manufactu...

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Bibliographic Details
Published in:Journal of the South African Institute of Mining and Metallurgy 2021-02, Vol.121 (2), p.63-69
Main Authors: Pelders, J., Schutte, S.
Format: Article
Language:English
Subjects:
Leadership
Minerals
Mining industry
Modernization
New technology
OEM
Qualitative analysis
Staff participation
Training
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Summary:Worker participation in equipment development can result in improved user acceptance and product quality. This paper focuses on worker engagement in equipment development processes in the South African minerals sector. Qualitative data was gathered during interviews with original equipment manufacturers (OEMs) and industry experts. A lack of inclusion in equipment design from workers from all organizational levels in mines was reported. Meanwhile, the historical context and workplace culture of the mining industry (including leadership, trust, training, performance, and remuneration factors) were evident barriers to the implementation of new technology. Worker engagement processes should include securing management commitment, creating multidisciplinary teams, effective facilitation, shared understanding of needs, training and development, and iterative design. Human-centred design approaches and independent platforms for engagement on equipment design requirements are recommended.
ISSN:2225-6253
0038-223X
2411-9717
DOI:10.17159/2411-9717/1279/2021