Conceptualizing multi actors’ collaboration in smart tourism destination

Smart tourism destination is applied as the advance application of smart cities concept. Smart tourism destination integrates the advance technology application into advanced physical infrastructures in order to enhance a city competitiveness by focusing on innovative service for the tourists. Howev...

Full description

Saved in:
Bibliographic Details
Published in:IOP conference series. Earth and environmental science 2021-02, Vol.673 (1), p.12027
Main Authors: Damayanti, M, Tyas, W P, Aswad, W O S J
Format: Article
Language:English
Subjects:
Collaboration
Competitiveness
Motivation
Technology
Tourism
Tourists
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Smart tourism destination is applied as the advance application of smart cities concept. Smart tourism destination integrates the advance technology application into advanced physical infrastructures in order to enhance a city competitiveness by focusing on innovative service for the tourists. However, in its application, a significant issue related to governments’ capacity is aroused. The government needs to be more innovative, adaptive and technology focused as providers of infrastructure and data. There is a call for multi actors’ collaboration to overcome this issue. Hence, this paper aims to conceptualize multi actors’ collaboration in managing a smart tourism destination. The framework was developed by reviewing the concepts of smart tourism, governance, collaboration, and coopetition. The collaboration among actors can be developed by considering collaboration background, purpose and motivation, member selection, as well as trust. These actors might involve in a cooperation, coordination, collaboration and/or coopetition.
ISSN:1755-1307
1755-1315
DOI:10.1088/1755-1315/673/1/012027