Work–family conflict and job satisfaction among construction professionals: the mediating role of emotional exhaustion

Purpose Work–family conflict plays a vital role in employees’ work-related satisfaction and emotional exhaustion measures. Yet, the theoretical interrelationship between work–family conflict, emotional exhaustion and job satisfaction has not been fully explored in the construction literature. Hence,...

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Bibliographic Details
Published in:On the horizon 2021-07, Vol.29 (2), p.62-75
Main Authors: Dodanwala, Tharindu C, Shrestha, Pooja
Format: Article
Language:English
Subjects:
Burnout
Conflict
Construction Industry
Emotional Response
Emotions
Employee turnover
Employees
Families & family life
Family Life
Family Role
Family Work Relationship
Foreign Countries
Job Satisfaction
Productivity
Research methodology
Role Conflict
Work life balance
Working hours
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Summary:Purpose Work–family conflict plays a vital role in employees’ work-related satisfaction and emotional exhaustion measures. Yet, the theoretical interrelationship between work–family conflict, emotional exhaustion and job satisfaction has not been fully explored in the construction literature. Hence, this study aims to assess emotional exhaustion’s mediating role in the relationship between work–family conflict and job satisfaction of the construction professionals. Design/methodology/approach Data were gathered from a cross-sectional survey of 308 project-level construction professionals in Sri Lanka. A confirmatory factor analysis followed by three structural equation models was used in analyzing the research hypotheses. Findings The results support the mediation model of emotional exhaustion, in which the emotional exhaustion fully mediated the relationship between work–family conflict and job satisfaction. Hence, the authors concluded that a higher level of work–family conflict would directly contribute to a greater degree of emotional exhaustion, which in turn lessens the job satisfaction of the project employees. Originality/value In identifying how work–family conflict, emotional exhaustion and job satisfaction are linked together, the present study added the mediating role of emotional exhaustion to the previous empirical research on the relationship between work–family conflict and job satisfaction in the context of the construction industry.
ISSN:1074-8121
2054-1708
DOI:10.1108/OTH-11-2020-0042