Evaluation of eMaintenance Application Based on the New Version of the EFQM Model

Maintenance management is connected with two opposing aspects, management costs and operational efficiency. With the implementation of new technology within the Industry 4.0 (I4.0) concept, new technical solutions are being created. These solutions (mainly robotic workplaces) must reach a maximum pe...

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Bibliographic Details
Published in:Sustainability 2021-04, Vol.13 (7), p.3682
Main Authors: Turisová, Renata, Pačaiová, Hana, Kotianová, Zuzana, Nagyová, Anna, Hovanec, Michal, Korba, Peter
Format: Article
Language:English
Subjects:
Accident prevention
Automobile industry
Big Data
Customer relationship management
Decision making
Industrial applications
Internet of Things
ISO standards
Low level
Machinery
Maintenance costs
Maintenance management
Manufacturers
Manufacturing
New technology
Organizations
Quality management
Questionnaires
Workplaces
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Summary:Maintenance management is connected with two opposing aspects, management costs and operational efficiency. With the implementation of new technology within the Industry 4.0 (I4.0) concept, new technical solutions are being created. These solutions (mainly robotic workplaces) must reach a maximum performance rate, production quality, and, of course, high availability. Their operation, during the whole life cycle, is expected to be absolutely safe with minimum maintenance costs. These trends, even though they seem to be optimistic, face a lot of problems. The conducted research follows up on the results of previous research aimed at the initial assessment Slovak industrial company readiness status for the I4.0 conception between 2017 and 2019. The aim of the ongoing research was to assess the readiness status in more than 70 industrial organizations in the selected area for the new concept of maintenance management (eMaintenance) and its relation to machinery integrated safety. The research was carried out by questioning, with the structure of individual questions and closed answers stemmed from the self-evaluation according to the new European Foundation for Quality Management (EFQM) Excellence Model (2020). The results of the research were presented to managements of questioned organizations and confirmed the assumptions about a low level of maintenance management transformation to eMaintenance.
ISSN:2071-1050
2071-1050
DOI:10.3390/su13073682