The effects of tourism information quality in shaping tourists' visiting interest

This study examines the effects of information quality, presented in a tourist-destination website, towards tourists' visiting interests. The fundamental research model here in intertwined the establishment of information quality framework and destination image formation model. This research wa...

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Bibliographic Details
Published in:Journal of physics. Conference series 2019-04, Vol.1193 (1), p.12011
Main Authors: Edwin, S M, Wibowo, W C, Shihab, M R
Format: Article
Language:English
Subjects:
Image quality
Information Quality
Local government
PLS
SEM
Tourism
Websites
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Summary:This study examines the effects of information quality, presented in a tourist-destination website, towards tourists' visiting interests. The fundamental research model here in intertwined the establishment of information quality framework and destination image formation model. This research was specifically conducted as a case study in a tourism website operated by a local government, namely www.wakatobitourism.com. A total of 52 respondents, with a variety of demographic characteristics took part in this research. Statistical data were analyzed using PLS-SEM assisted with SmartPLS 3.0. This research found four hypotheses that significantly affect tourists' interest to visit. Contextual information quality had a direct effect on affective image, while representational information quality had a direct effect on cognitive image. Cognitive image effected affective image which in turn had a significant effect on conative image.
ISSN:1742-6588
1742-6596
DOI:10.1088/1742-6596/1193/1/012011