Measuring sustainability performance using an integrated model

•Sustainability performance measurement model is presented.•Triple bottom line (TBL) dimensions of sustainability are considered.•Balanced Scorecard (BSC) approach is integrated with fuzzy approaches.•A real-word example is presented.•Practical implications are provided. This study presents a sustai...

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Bibliographic Details
Published in:Measurement : journal of the International Measurement Confederation 2021-11, Vol.184, p.109931, Article 109931
Main Authors: Rayhan Sarker, Md, Mithun Ali, Syed, Kumar Paul, Sanjoy, Haque Munim, Ziaul
Format: Article
Language:English
Subjects:
Analytic hierarchy process
Balanced scorecard
Decision making
Fuzzy logic
Fuzzy multiple-criteria decision-making
Leather industry
Measurement
Multiple criterion
Optimization
Performance indices
Performance measurement
Sustainability
Sustainability measurement
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Summary:•Sustainability performance measurement model is presented.•Triple bottom line (TBL) dimensions of sustainability are considered.•Balanced Scorecard (BSC) approach is integrated with fuzzy approaches.•A real-word example is presented.•Practical implications are provided. This study presents a sustainability performance measurement model integrating the Balanced Scorecard (BSC) perspective and the Fuzzy multiple-criteria decision-making (FMCDM) approach. First, this study proposes a list of twenty-one indexes of sustainability, based on four BSC-based dimensions, in line with triple bottom line sustainability dimensions, derived from the literature and experts’ inputs. Then, the relative weight of each sustainability index was evaluated using the Fuzzy Analytic Hierarchy Process (FAHP). To demonstrate the proposed approach, we practically measure the sustainability performance using three MCDM methods — Simple Additive Weighting (SAW), fuzzy Technique for Order Preference by Similarity to Ideal Situation (TOPSIS), and fuzzy Multi-Criteria Optimization and Compromise Solution (VIKOR). Finally, strategies for improving sustainability performance for a real-word case are suggested. The proposed measurement model can be an appropriate tool for industrial managers seeking to evaluate the efficacy of their sustainability strategies.
ISSN:0263-2241
1873-412X
DOI:10.1016/j.measurement.2021.109931