Actividad turística bajos las condiciones del Covid19: Perspectivas del comportamiento del consumidor: análisis desde el sistema

The objective of the research was to carry out a diagnosis of tourist activity under the effects of Covid19 in the destination of San Vicente to verify the behavior of the tourist consumer under new technological trends as tools for the sustainability of tourism. The analytical method, through the t...

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Bibliographic Details
Published in:RISTI : Revista Ibérica de Sistemas e Tecnologias de Informação 2021-08 (E44), p.425-436
Main Authors: Quintero, Frank Ángel Lemoine, Cusme, Yesenia Aracely Zamora, Cusme, Maryuri Alexandra Zamora, Rodríguez, Norma Rafaela Fernández
Format: Article
Language:Portuguese
Subjects:
Marketing
Relationship marketing
Segmentation
Sustainability
Systems analysis
Tourism
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Summary:The objective of the research was to carry out a diagnosis of tourist activity under the effects of Covid19 in the destination of San Vicente to verify the behavior of the tourist consumer under new technological trends as tools for the sustainability of tourism. The analytical method, through the techniques used and the results of REDATAM, verify the most representative branches of activities in the destination, verifying the influx of tourists in the last three years, thus arguing the level of incidence of the pandemic in tourist growth in the target area. study determining that the tourism diversification strategy and the relationship marketing strategy will contribute to developing a sustainable destination. Market segmentation was carried out based on the occupation group of residents of the canton and provinces that stands out in their influx in the destination, defining the target markets at the local, regional and national levels. Por otra parte, el autor (Olson, 2008) basa su s argumentos de acuerdo a lo que confirma "La American Marketing Association" donde define el comportamiento del consumidor como "la interacción dinámica de los efectos y cognición, comportamiento, y el ambiente, mediante la cual los seres humanos llevan a cabo los aspectos de intercambio comercial de su vida".
ISSN:1646-9895