Community Network-based Hiring of Workers: Model Adopted by Unorganized Retail Enterprises in India

India’s unorganized retailing is considered as labor-intensive and frontline workers are a vital link between the enterprise and the customers. Recruitment in these enterprises is highly unstructured with attendant challenges for the employers and workers. This paper presents the recruitment model e...

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Bibliographic Details
Published in:Indian journal of industrial relations 2021-07, Vol.57 (1), p.55-65
Main Authors: Borkar, Aman, Darne, Sayali
Format: Article
Language:English
Subjects:
Caste
Consumers
Employee selection
Employers
Evaluation
Hiring
Human resource management
Labor supply
Methods
Recruitment
Retail industry
Workers
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Summary:India’s unorganized retailing is considered as labor-intensive and frontline workers are a vital link between the enterprise and the customers. Recruitment in these enterprises is highly unstructured with attendant challenges for the employers and workers. This paper presents the recruitment model embraced by these employers who are migrants t o Mumbai city from different states and hire workers from their native places through the local agents belonging to the same religion, caste, and subcaste. Employers prefer this model to curb competition, increase community visibility in the new cities, offer rural workers the dream of better lives, support a family from the same community in the native place, and to create a network of agents who supply them with cheap labor.
ISSN:0019-5286