Exploring blockchain adoption intentions in the supply chain: perspectives from innovation diffusion and institutional theory

PurposeDespite blockchain's potential supply chain benefits, few organizations have moved beyond pilot projects. The paper aims to explore blockchain adoption intentions for supply chain applications using two theoretical perspectives: innovation diffusion theory (IDT) and institutional theory...

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Bibliographic Details
Published in:International journal of physical distribution & logistics management 2022-03, Vol.52 (2), p.190-211
Main Authors: Hartley, Janet L, Sawaya, William, Dobrzykowski, David
Format: Article
Language:English
Subjects:
Blockchain
Cloud computing
Content analysis
Cryptography
Customer relationship management
Diffusion barriers
Diffusion theory
Electronic data interchange
Enterprise resource planning
Government regulations
Information systems
Innovations
Legacy systems
Organizations
Perceptions
Software services
Suppliers
Supply chains
Technology adoption
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Summary:PurposeDespite blockchain's potential supply chain benefits, few organizations have moved beyond pilot projects. The paper aims to explore blockchain adoption intentions for supply chain applications using two theoretical perspectives: innovation diffusion theory (IDT) and institutional theory (IT).Design/methodology/approachBased on theory, five propositions were developed addressing the intention to adopt blockchain. The propositions were tested using scenario-based experiments with supply chain professionals. To provide additional insights, interviews with 21 supply chain professionals in 15 organizations representing 8 industries were content analyzed.FindingsExperiments suggest that the intention to adopt blockchain is higher when there are government regulations regarding product origin, organizations are using updated cloud-based information systems and organizations are working with third-party consultants. The content analysis suggests that organizations that face normative pressures to adopt blockchain supply chain applications and recognize blockchain's relative advantage, compatibility and complexity are more likely to be actively seeking information about and adopting blockchain supply chain applications. The authors synthesize findings and provide new propositions to guide future research.Originality/valueUsing a multi-method approach, the study provides an important window into supply chain managers' perceptions of the necessary conditions to support organization-level blockchain adoption. The findings also indicate key characteristics present in supply chain networks poised for blockchain adoption.
ISSN:0960-0035
1758-664X
DOI:10.1108/IJPDLM-05-2020-0163