Evaluation Model of Student Satisfaction in International Student Education Based on Neural Networks

Artificial neural network (ANN) theory is a rapidly developing information science around the world. The Back Propagation (BP) network is one of many artificial neural network types. It is a multilayer feedforward network with sophisticated nonlinear mapping capabilities. It is actually a relatively...

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Bibliographic Details
Published in:Wireless communications and mobile computing 2022-03, Vol.2022, p.1-11
Main Authors: Wang, Zhisong, Gao, Shuhong
Format: Article
Language:English
Subjects:
Artificial intelligence
Artificial neural networks
Back propagation networks
Brain
Colleges & universities
Customer satisfaction
Customer services
Decision making
Dictionaries
Education
Empirical analysis
Foreign students
Globalization
Higher education
Learning
Management theory
Multilayers
Neural networks
Perceptions
Quality assessment
Quality management
Quality of service
Quality of service architectures
Students
Study abroad
Total quality
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Summary:Artificial neural network (ANN) theory is a rapidly developing information science around the world. The Back Propagation (BP) network is one of many artificial neural network types. It is a multilayer feedforward network with sophisticated nonlinear mapping capabilities. It is actually a relatively complex and nonlinear comprehensive decision-making problem when taking into account the comprehensive evaluation of test scores based on evaluation indicators that reflect the quality of the test papers. The five major factors of education service quality are tentatively proposed in this paper, which uses a neural network to model and analyze it. This paper examines the five factors of the education service quality evaluation model one by one and analyzes the issues that exist in the education service quality of international students in China. According to empirical research, overall satisfaction with the quality of education service in Guangxi among foreign students in China is low, and subindicators of education service quality are unbalanced. This paper analyzes the reasons for this situation from the three levels of service consciousness, emotional investment, and professional quality and proposes that the main task of improving education service quality is to optimize the entire service process, in order to narrow the gap between foreign students’ expectations and actual perceptions of educational services.
ISSN:1530-8669
1530-8677
DOI:10.1155/2022/8336743