Outsourcing and workers’ resistance practices in Venice’s hotel industry: The role of migrants employed by cooperatives

Based on qualitative data collected for broader research on the transformation of hotel labour in Venice, Italy, this study explores how workers and unions have experienced outsourcing carried out through cooperatives of convenience (COC). The authors examine the impact of outsourcing on work proces...

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Bibliographic Details
Published in:Economic and industrial democracy 2022-05, Vol.43 (2), p.877-897
Main Authors: Iannuzzi, Francesco E, Sacchetto, Devi
Format: Article
Language:English
Subjects:
Cooperatives
Employment
Hospitality industry
Labor unions
Management styles
Migrant workers
Migrants
Outsourcing
Resistance
Strength
Transformation
Workers
Workplaces
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Summary:Based on qualitative data collected for broader research on the transformation of hotel labour in Venice, Italy, this study explores how workers and unions have experienced outsourcing carried out through cooperatives of convenience (COC). The authors examine the impact of outsourcing on work processes, highlighting its link with growing standardisation and increased managerial control. In contrast to studies that underscore the critical effects of outsourcing on solidarity and the employment system, this article stresses that, even in a sector characterised by union weakness, workers, especially unorganised migrants, develop resistance strategies within the workplace as well as paths of mobilisation.
ISSN:0143-831X
1461-7099
DOI:10.1177/0143831X20960227