Implementing Change at the Sunnyhill Health & Racquet Club

In this case, challenges related to enacting change within a small, private, not-for-profit tennis club in a wealthy suburban community are considered. David Wilson, President of the Sunnyhill Health & Racquet Club, is tasked with developing a plan to address areas of concern within the club’s p...

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Bibliographic Details
Published in:Case studies in sport management 2022-01, Vol.11 (1), p.7-13
Main Authors: Chard, Chris, McCrory, Liam, Spence, Kirsty, Milligan, Matthew
Format: Article
Language:English
Subjects:
Management of change
Renovation & restoration
Sports & recreation clubs
Online Access:Get full text
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Summary:In this case, challenges related to enacting change within a small, private, not-for-profit tennis club in a wealthy suburban community are considered. David Wilson, President of the Sunnyhill Health & Racquet Club, is tasked with developing a plan to address areas of concern within the club’s physical infrastructure toward possible upgrading of the club. With a diverse range of members (and their associated interests) and community stakeholders gathering to influence the decision, the case presented allows for rich discussion on change management strategies. Indeed, as Wilson is met with severe resistance to a unilaterally designed grandiose design by these constituents, it is subsequently left to him and a third party team of analysts to present a spectrum of plans to both address the issues at the club and meet members’ various needs and wants.
ISSN:2372-5540
2167-2458
DOI:10.1123/cssm.2021-0028