Towards a measure of institutional public service motivation: theoretical underpinnings and propositions for future research

Empirical support for institutional influences on public service motivation (PSM) has been growing in recent years. Yet, we lack a concept and a measure that captures the capacity of public institutions to energise and propel members to perform meaningful public service and pursue the common good. T...

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Bibliographic Details
Published in:Asia Pacific journal of public administration = Ya tai gong gong xing zheng xue 2022-07, Vol.44 (3), p.195-213
Main Authors: Taylor, Jeannette, Brewer, Gene A., Ripoll, Guillem
Format: Article
Language:English
Subjects:
Civil service
Common good
institutional public service motivation
institutionalism
Legitimacy
Measurement
Motivation
Public administration
Public institutions
Public service motivation
public service motives
public service values
Values
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Summary:Empirical support for institutional influences on public service motivation (PSM) has been growing in recent years. Yet, we lack a concept and a measure that captures the capacity of public institutions to energise and propel members to perform meaningful public service and pursue the common good. This study aims to address this gap by presenting a conceptual foundation of institutional PSM. By extending PSM from the individual to the institutional level, we lay the groundwork for a fundamentally different approach to PSM measurement. We draw upon multiple theories and empirical studies to propose that institutional PSM consists of four pillars: public-service orientation, legitimacy, merit, and support. We then present research propositions for studying institutional PSM.
ISSN:2327-6665
2327-6673
DOI:10.1080/23276665.2022.2085125