An Insight into Adaptation of Online Payment Applications Among Digital Indian Customers

The biggest advantage of cashless transactions for society is that the traceability. Because they're readable, it's all above the table and doesn't generate black money or shadow economy. Also it helps better tax income which may be invested back in infrastructure and welfare. The ini...

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Bibliographic Details
Published in:International journal of global business 2021-12, Vol.14 (2), p.1-11
Main Authors: Suresh, Anli, Rani, N Jannifer
Format: Article
Language:English
Subjects:
Age
Banking
Consumers
Credit cards
Hypotheses
Mobile commerce
Prepaid services
Robbery
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Summary:The biggest advantage of cashless transactions for society is that the traceability. Because they're readable, it's all above the table and doesn't generate black money or shadow economy. Also it helps better tax income which may be invested back in infrastructure and welfare. The initiative taken by the government of India will have an enormous impact on increasing the utilization opportunities, reduce cash related robberies and thefts and thereby reducing the danger of carrying cash. This world has moved from cash transactions to cashless transactions with the development of the digital transactions and digital India initiative. The focus of this paper is on the usage of online payment Applications (APPs) by the digital adaptation of Indian Customers. Based on the literature survey the key beneficial Applications were identified. This paper makes a descriptive study among 100 respondents. The concluding observations of the study were that there is no significant relationship between age and debit card and net banking. There is significant relationship between age and credit card, mobile wallets, Mobile Banking, Prepaid Payment Instrument (PPI), Unified Payment Interface (UPI), Mobile Applications (APPs).
ISSN:2151-7541
1945-1792