Personalisation in disability policy and practice: an analysis through the lenses of professional actors

'Personalisation' is nowadays a very popular concept in disability policy and this article - drawing on my PhD research project in the English and Lombardian context of social care services for disabled people - aims to explore the translation of personalisation from policy into practice;...

Full description

Saved in:
Bibliographic Details
Published in:Journal of social work practice 2022-10, Vol.36 (4), p.401-413
Main Author: Pozzoli, Francesca
Format: Article
Language:English
Subjects:
Bureaucracy
Customization
direct payments
Disability
People with disabilities
personal budgets
Personalisation
Qualitative research
Research methodology
social policy
Social services
social work practice
Translation
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:'Personalisation' is nowadays a very popular concept in disability policy and this article - drawing on my PhD research project in the English and Lombardian context of social care services for disabled people - aims to explore the translation of personalisation from policy into practice; hence the ways in which personalisation policy makes its way into disability services. In particular, drawing on street-level-bureaucracy, policy practice and network theories, personalisation is analysed here through the lenses of professional actors. The application of a mix of qualitative research methods brought me to two main conclusions: 1) narrow approaches to personalisation coexist with broader ones, leading to very different roles for professionals charged with translating personalisation policy into practice; 2) power differences and asymmetries are at play among different professional actors, with some having stronger discretional and policy steering capacity compared to others when it comes to informing person-centred care practice.
ISSN:0265-0533
1465-3885
DOI:10.1080/02650533.2022.2119948