Effects of Task Performance Expectancy Violations on Processing Fluency and Speaker Evaluations

We examined how task performance expectancy violations influence speaker evaluations. Americans listened to a Japanese-accented speaker reading a story; completed a memory test on the story's content; indicated their expected performance on the test; and then received positive, negative, or no...

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Bibliographic Details
Published in:Journal of language and social psychology 2023-01, Vol.42 (1), p.107-118
Main Authors: Dragojevic, Marko, Gasiorek, Jessica
Format: Article
Language:English
Subjects:
Accentuation
Feedback
Fluency
Japanese language
Listeners
Non-native accent
Task performance
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Summary:We examined how task performance expectancy violations influence speaker evaluations. Americans listened to a Japanese-accented speaker reading a story; completed a memory test on the story's content; indicated their expected performance on the test; and then received positive, negative, or no performance feedback. Positive feedback positively violated listeners’ performance expectancies and elicited higher fluency, a more positive affective reaction, and more positive speaker evaluations, compared to no feedback. Fluency and affect mediated the effect of positive feedback on speaker evaluations.
ISSN:0261-927X
1552-6526
DOI:10.1177/0261927X221111574