Challenges facing hospital human resources during the COVID-19 pandemic: a qualitative study in Iran

Purpose This study aims to identify health workforce challenges at Iranian hospitals during the COVID-19 pandemic. Design/methodology/approach This was a conventional content analysis study conducted in 2020. The population consisted of the managers (heads of hospitals, managers and matrons) and sta...

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Bibliographic Details
Published in:International journal of human rights in healthcare 2022-12, Vol.15 (5), p.489-498
Main Authors: Asadi, Hehshmatollah, Barati, Omid, Garavand, Ali, Joyani, Yaser, Kahkesh, Masoumeh Bagheri, Afsarimanesh, Nasim, Seifi, Mehrdad, Shokri, Azad
Format: Article
Language:English
Subjects:
Burnout
Challenges
Content analysis
Coronaviruses
COVID-19
Employees
Epidemics
Health care
Hospitals
Human resources
Human resources management
Infectious diseases
Intensive care
Interviews
Maternity & paternity leaves
Matrons
Medical personnel
Medical research
Nurses
Occupational health
Pandemics
Personal protective equipment
Psychological problems
Public health
Qualitative research
Sample size
Saturation
Shortages
Supervisor-Subordinate interactions
Workforce
Workloads
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Summary:Purpose This study aims to identify health workforce challenges at Iranian hospitals during the COVID-19 pandemic. Design/methodology/approach This was a conventional content analysis study conducted in 2020. The population consisted of the managers (heads of hospitals, managers and matrons) and staff (nurses, physicians, etc.) of eligible hospitals. The participants were selected using purposive sampling, and data saturation was achieved after 28 interviews. The data were analyzed in MAXQDA10. Findings In total, 28 interviews were conducted with 10 women and 18 men. The challenges of hospital human resources were categorized into five main themes and 15 sub-themes. The main themes were the shortage of human resources, burnout, the need to acquire new knowledge and skills, the employees’ health and safety and the reward system. Originality/value Identification of challenges faced by human resources is the first step toward preventing human force shortage and psychological problems in the personnel. Implementing the recommendations of the present study would assist the proper management of hospitals’ human resources.
ISSN:2056-4902
2056-4910
2056-4902
DOI:10.1108/IJHRH-03-2022-0016