EDITORIAL

The findings confirm that staff uniforms play an important role in demonstrating the hotel's brand identity, improving job satisfaction, operational efficiency, and staff-management relationships. The outcomes of the paper entitled Surviving the new-normal: a study on physical servicescape and...

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Bibliographic Details
Published in:Tourism and hospitality management 2022-12, Vol.28 (3), p.III-IV
Main Authors: Jankovic, Sandra, Peric, Marko
Format: Article
Language:English
Subjects:
Authenticity
Creativity
Economic growth
Employees
Ethnocentrism
Hotels & motels
Influence
Interior design
Job satisfaction
Personality
Quality of service
Restaurants
Sustainability
Technology Acceptance Model
Tourism
Tourism development
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Summary:The findings confirm that staff uniforms play an important role in demonstrating the hotel's brand identity, improving job satisfaction, operational efficiency, and staff-management relationships. The outcomes of the paper entitled Surviving the new-normal: a study on physical servicescape and visitor behavior in quick-service restaurants in malls in Surabaya demonstrate that the new-normal regulation significantly influences physical servicescape (exterior design, interior design, and QSR location). [...]we would like to express special thanks to all authors for their fine contributions to this issue and to all reviewers for their invaluable insights, suggestions and comments that significantly enhanced the quality of the papers.
ISSN:1330-7533
1847-3377