Characterization of CSR, ESG, and Corporate Citizenship through a Text Mining-Based Review of Literature

As the social and environmental roles of companies have been emphasized by various stakeholders, the concepts of CSR (corporate social responsibility), ESG (environmental, social, governance), and corporate citizenship have received a great deal of attention in academia and industry. To understand a...

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Bibliographic Details
Published in:Sustainability 2023-03, Vol.15 (5), p.3892
Main Authors: Park, Jong Gyu, Park, Kijung, Noh, Heena, Kim, Yong Geun
Format: Article
Language:English
Subjects:
Accountability
Citizenship
Corporate governance
Corporate social responsibility
Data mining
Datasets
Ethics
Keywords
Literature reviews
Management research
Social responsibility
Society
Sustainability
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Summary:As the social and environmental roles of companies have been emphasized by various stakeholders, the concepts of CSR (corporate social responsibility), ESG (environmental, social, governance), and corporate citizenship have received a great deal of attention in academia and industry. To understand and distinguish corporate responsibility approaches in the literature, this study employs text mining techniques to comprehensively analyze the summary information of 1235 articles (i.e., title, abstract, and keywords) on CSR, ESG, and corporate citizenship. First, frequently occurring terms in text datasets related to CSR, ESG, and corporate citizenship are analyzed to extract conceptual commonalities and differences. Then, correlated topic modeling is applied to the collected text datasets to identify underlying topics widely discussed in CSR, ESG, and corporate citizenship related studies. The results of this study show that corporate citizenship is not only a high-level concept that encompasses ESG and CSR, but also a broad concept with missions that are associated with various societal areas. The findings from this study also reveal that employees, as the principal agents of corporate citizenship practice, are more critical than other stakeholders of corporate citizenship practice.
ISSN:2071-1050
2071-1050
DOI:10.3390/su15053892