Combining GRA with a Fuzzy QFD Model for the New Product Design and Development of Wickerwork Lamps

• Published in: Sustainability 2023-03, Vol.15 (5), p.4208
• Main Authors: Wang, Tianxiong, Yang, Liu
• Format: Article
• Language: English
• Subjects: Ambiguity; Cultural heritage; Customers; Design and construction; Design parameters; Electric lamps; Emotions; Fluid dynamics; Fuzzy algorithms; Fuzzy logic; Fuzzy systems; Information theory; Innovations; Lamps; Light transmittance; Methods; Process parameters; Product design; Product development; Quality function deployment; Sustainability; Sustainable development; Uncertainty; User needs; User satisfaction
• ISSN: 2071-1050; 2071-1050
• DOI: 10.3390/su15054208

With the popularization of the concept of sustainability in traditional wickerwork, wickerwork lamps have become the most popular production. When customers purchase wickerwork lamp products, the Kansei consensus has become a key factor influencing the communication between manufacturers and customers. Therefore, the purpose of this paper is to explore the product design solutions for wickerwork lamps that meet the emotional satisfaction of users. Firstly, a three-level evaluation grid diagram driven by user attractiveness through Miryoku Engineering is established. Secondly, this paper uses grey relational analysis (GRA) to extract the priority order and its weight values in the perceptual vocabulary to identify the key user needs in product design. In order to effectively deal with the uncertain product evaluation information, the fuzzy quality function deployment (QFD) is used to construct the “emotional demand-design parameter” transformation model and derive the optimal design parameters in the mapping process, thus effectively reducing the ambiguity and uncertainty in the demand transformation process. Based on the experimental results, it is found that the best combination of Texture light transmittance, Simple wickerwork material, Wickerwork primary colours, Cascaded type and Pastoral style could be preferred by customers, thus this proposed method can effectively reduce the ambiguity and uncertainty in the design process. The results of study enable designers to accurately grasp customers’ perceptions of wickerwork lamp products and obtain the best design parameters for wickerwork lamp products.