Representing the Perceived Ethical Work Climate among Marketing Employees

This research develops and tests a measurement model representing the ethical work climate of marketing employees involved in sales and/or service-providing positions. A series of studies are used to identify potential items and validate 4 ethical-climate dimensions. Results suggest the usefulness o...

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Bibliographic Details
Published in:Journal of the Academy of Marketing Science 2000-07, Vol.28 (3), p.345-358
Main Authors: Babin, Barry J, Boles, James S, Robin, Donald P
Format: Article
Language:English
Subjects:
Behavior
Customer services
Employees
Ethics
Job satisfaction
Marketing
Perceptions
Qualitative research
Statistical analysis
Studies
Validity
Work environment
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Description
Summary:This research develops and tests a measurement model representing the ethical work climate of marketing employees involved in sales and/or service-providing positions. A series of studies are used to identify potential items and validate 4 ethical-climate dimensions. Results suggest the usefulness of the marketing ethical climate construct in both developing theory and in providing advice for marketing practice.
ISSN:0092-0703
1552-7824
DOI:10.1177/0092070300283004