Factors Influencing ICT Adoption in Small to Medium-sized Enterprises: A Mixed Method Study

The explosive growth of ICT has opened a vast arena providing opportunities for businesses, particularly SMEs to sell their products and service to a global audience than they would have been able to afford to reach using the traditional methods. The research reports on the empirical study of ICT ad...

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Bibliographic Details
Published in:The education review, USA USA, 2023-04, Vol.7 (3), p.293-304
Main Author: Lawrence, Japhet E.
Format: Article
Language:English
Subjects:
Administrator Surveys
Case studies
Economic growth
Employees
Employment
Grounded theory
Information Processing
Innovations
Job creation
Job Development
Methods
Mixed methods research
Private Sector
Productivity
Research Design
Research Methodology
Small & medium sized enterprises-SME
Small business
Technology adoption
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Summary:The explosive growth of ICT has opened a vast arena providing opportunities for businesses, particularly SMEs to sell their products and service to a global audience than they would have been able to afford to reach using the traditional methods. The research reports on the empirical study of ICT adoption in small to medium-sized enterprises. The study is chosen because of the strategic importance of SMEs to the economy and their contribution in creating jobs. The research used a mixed method of quantitative and qualitative approach, conceptualized within the grounded theory method to generate thick description to explain the phenomenon. The quantitative survey phase was to elicit background information about SMEs and to obtain a preliminary understanding of ICT usage and to discover relationships that are common across SMEs and hence provide generalizable statements on how they use ICT in business. While the qualitative phase used case study to elicit qualitative information to complement the shortcomings of the survey method. Grounded theory technique was used to analyze the case data.
ISSN:2575-7938
2575-7946
DOI:10.26855/er.2023.03.001