The mediating role of cloud computing in the relationship between talent management and competitive advantages

• Published in: Competitiveness review 2022-02, Vol.32 (2), p.200-213
• Main Authors: Abu-Darwish, Nisrein Jamal, Al-Kasasbeh, Mohammed Mufaddy, Al-Khasawneh, Mohammad Mansour
• Format: Article
• Language: English
• Subjects: Cloud computing; Competition; Competitive advantage; Customer services; Employees; Flexibility; Internet; Knowledge management; Retention; Strategic management; Talent management
• ISSN: 1059-5422; 2051-3143
• DOI: 10.1108/CR-10-2020-0133

Purpose This study aims to identify the relationship between talent management and competitive advantages through cloud computing as a mediating factor in the private health sector in Jordan. Design/methodology/approach To achieve the study, a questionnaire was developed as the main tool for data collection, which consisted of (39) paragraphs. Sequentially, the population of the study consisted of (200) outpatient clinics for private hospitals, therapeutic and diagnostic centers in the private health sector in Jordan. While (150) questionnaires were distributed to a random sample from the study population, (136) questionnaires were retrieved, (134) of them were valid for statistical analysis. Therefore, the percentage of return and valid questionnaires is (89.3%) out of the total distributed questionnaires. Findings Consequently, the results showed there is a statistically significant impact of talent management on the competitive advantages through cloud computing in the private health sector in Jordan. Research limitations/implications Based on the results reached, the study included some implications such as, enhancing the awareness of the importance of talent management in the private health sector and direct them toward the application of its practices because its role in achieving competitive advantages, increase its ability to survive and continue in the competitive environment. Practical implications Decision-makers of the private health sector are advised to prepare comprehensive plans that allow private health organizations to benefit more from cloud computing and the services it provides. Originality/value The importance of this study derives from linking important factors such as talent management, competitive advantages and cloud computing in one of the most vital sectors in Jordan, which is considered one of the critical tributaries of the Jordanian economy.