Kompetensi dan Prestasi Pegawai Sulh Wanita dalam Mengendalikan Kes Mal di Mahkamah Syariah [Competency and Performance of Female Sulh Officers in Handling Civil Cases in Syariah Courts]

• Published in: Jurnal Islam Dan Masyarakat Kontemporari 2022-04, Vol.23 (1), p.309-322
• Main Authors: Ramli, Ruzita, Imam Supaat, Dina, Hashim, Hasnizam, Wan Muhammad, Ramizah
• Format: Article
• Language: eng ; may
• Subjects: Competent authority; Females; Islam; Islamic law; Judges & magistrates; Property; Women
• ISSN: 1985-7667; 2289-6325; 2289-6325
• DOI: 10.37231/jimk.2022.23.1.586

Pegawai sulh adalah tulang belakang pelaksanaan sulh sebagai kaedah alternatif penyelesaian pertikaian di mahkamah syariah. Pengetahuan dan pengalaman pegawai sulh boleh mempengaruhi perjalanan dan kejayaan Majlis Sulh. Objektif kajian ini adalah untuk mengenal pasti kompetensi pegawai sulh wanita dalam mengendali dan menyelesaikan kes mal, tahap keyakinan, kelebihan dan kekurangan dari segi kemahiran dalam kalangan pegawai sulh wanita. Objektif seterusnya iaitu untuk mengenal pasti perbandingan dari sudut tempoh perkhidmatan pegawai sulh wanita antara skim perkhidmatan guna sama (persekutuan) dan bukan guna sama (negeri). Mengguna pakai metod kualitatif dan kuantitatif, kajian ini membuktikan bahawa peranan  pegawai sulh wanita yang kompeten adalah mustahak dan berharga untuk mencapai tujuan sulh, memastikan kelancaran penyelesaian kes dan akan menyumbang kepada prestasi mahkamah syariah secara keseluruhan. Sulh officers are the backbone of the application and practice of  alternative dispute resolution in syariah courts. The knowledge and experience of sulh officers could influence the smoothness of sulh process as well as the success of the process. The objective of the research is to identify, among others, the competency of female Sulh officers in handling and resolving the “mal” cases, the level of confidence of the officers and the goodness and the weakness in terms of skills amongst the female sulh officers. Other than that, another objective is to identify as well as to compare the competency of female sulh officers in terms of period of service between the sulh officers from the Joint Scheme States (Federal)  and Non Joint States (States) in Malaysia.  Using the qualitative and quantitative methods, this research could prove that a competent female sulh officer is vital and significant for the purpose of achieving the objective of sulh process, ensuring the efficiency of the process and eventually would contribute generally to uplift the performance and image of the syariah courts.