The relationship between testers’ personalities and their opinions on the importance and difficulties of writing usability defect reports

Defect reporting is essential software testing activity to communicate issues and errors found in the software product to the developers. To produce high-quality defect reports, apart from technical knowledge and experience, the personality of the tester plays an important role. However, studies on...

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Bibliographic Details
Main Authors: Yahaya, Nursyuhaila, Yusop, Nor Shahida Mohamad, Rosli, Marshima Mohd
Format: Conference Proceeding
Language:English
Subjects:
Defects
Personality
Software engineering
Software testing
Online Access:Get full text
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Summary:Defect reporting is essential software testing activity to communicate issues and errors found in the software product to the developers. To produce high-quality defect reports, apart from technical knowledge and experience, the personality of the tester plays an important role. However, studies on personality in software testing are more focused the influence of personality in testing performance, and studies exploring software defect reporting are very limited. In this research, we surveyed 105 software engineering professionals to understand the relationship between personality and their thoughts on the importance and difficulties of information to be reported in software defect reports. From the survey, we found out that the software testers/ most personality traits were agreeableness and intellect imagination. From their opinions, cause of the problem is important information to be included when describing usability defects, but writing in non-human computer interaction terms is seems difficult to them.
ISSN:0094-243X
1551-7616
DOI:10.1063/5.0128175