High-performance work systems and the work–family interface: a cross-level investigation

From a cross-level perspective, this study explores how and when high-performance work systems (HPWS) influence individuals’ work–family outcomes. Using multilevel analysis, we examine how HPWS interact with proactive personality to affect employee-experienced HPWS. This study also tests perceived o...

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Bibliographic Details
Published in:Asian business & management 2023-07, Vol.22 (3), p.935-954
Main Authors: Watoo, Mashal Ahmed, Cao, Man, Shuming, Zhao
Format: Article
Language:English
Subjects:
Asian Culture
Business and Management
Employees
Family conflict
Human resource management
Human resources
Influence
International Business
Multilevel analysis
Organizational support
Original Article
Perceptions
Personality
Social exchange theory
Work
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Summary:From a cross-level perspective, this study explores how and when high-performance work systems (HPWS) influence individuals’ work–family outcomes. Using multilevel analysis, we examine how HPWS interact with proactive personality to affect employee-experienced HPWS. This study also tests perceived organizational support (POS) as a mediator. Using data from 605 employees and 68 human resources managers, we find that organizational-level HPWS interact with proactive personality to influence perceived HPWS when employees’ proactive personality is low. Moreover, perceived HPWS affect POS, which ultimately influences work–family facilitation and work–family conflict. This study also demonstrates that organizational-level HPWS and proactive personality interact to affect employees’ perceptions regarding the effectiveness of HPWS, which in turn promotes POS and reduces work–family conflict.
ISSN:1472-4782
1476-9328
DOI:10.1057/s41291-022-00182-6