A Qualitative Case Study Analyzing Leadership Characteristics Emerged During COVID-19: Implications for Management and Governance

This study aimed to analyze the leadership characteristics that emerged within an Adult Education and Literacy workforce development organization during the early phases of the COVID-19 pandemic. A qualitative case study was conducted using document analysis to understand the links between managemen...

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Bibliographic Details
Published in:SCMS journal of Indian management 2023-04, Vol.20 (2), p.5-18
Main Authors: Joshi, Suresh C, Wang, Chih-Wei, Sainz, Amanda, Alfred, Mary V
Format: Article
Language:English
Subjects:
Adult education
Adults
Autocracy
Case studies
Communication
COVID-19
Disease control
Disease prevention
Disease transmission
Educational leadership
Human relations
Literacy
Management styles
Medical research
Pandemics
Professional development
Students
Workforce
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Summary:This study aimed to analyze the leadership characteristics that emerged within an Adult Education and Literacy workforce development organization during the early phases of the COVID-19 pandemic. A qualitative case study was conducted using document analysis to understand the links between management and governance within the organization. The data were collected from virtual meetings held between March and May 2020. Six leadership styles emerged within the organization as they displayed specific characteristics from each leadership model while serving students, teachers, and staff amidst COVID-19. The leadership characteristics that emerged during this time reflect urban and rural communities. These characteristics were necessary for human resource functions to successfully transition from face-to-face to remote instruction and overcome pandemic-related challenges. The present study is of practical significance for Adult Education Literacy practitioners to prepare for future crises. The findings from this study reflect on the role leaders can play in fulfilling the needs of all stakeholders during a pandemic.
ISSN:0973-3167