Modeling the impact of industry 4.0 base technologies on the development of organizational learning capabilities

In this paper, we examine the impact of adopting Industry 4.0 (I4.0) base technologies on the development of seven learning dimensions used as proxies for organization learning capabilities. We conducted a grounded theory approach in which 129 practitioners from different manufacturing companies wer...

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Bibliographic Details
Published in:Operations management research 2023-09, Vol.16 (3), p.1091-1104
Main Authors: Tortorella, Guilherme Luz, Fogliatto, Flavio S., Anzanello, Michel J., Vergara, Alejandro Mac Cawley, Vassolo, Roberto, Garza-Reyes, Jose Arturo
Format: Article
Language:English
Subjects:
Artificial intelligence
Big Data
Business and Management
Clusters
Engineering Economics
Grounded theory
Industrial and Production Engineering
Industry 4.0
Innovation/Technology Management
Internet of Things
Learning
Logistics
Management
Manufacturing
Manufacturing industry
Marketing
Operations Management
Operations research
Operations Research/Decision Theory
Organization
Organizational aspects
Organizational learning
Organizations
Process controls
Product development
Production planning
Surveys
Technology
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Summary:In this paper, we examine the impact of adopting Industry 4.0 (I4.0) base technologies on the development of seven learning dimensions used as proxies for organization learning capabilities. We conducted a grounded theory approach in which 129 practitioners from different manufacturing companies were surveyed, and their responses analyzed through multivariate techniques. Findings allowed us to raise a theoretical framework for explaining learning development in organizations undergoing I4.0 adoption. We identified three clusters of adopters: ( i ) beginners, ( ii ) in-transition, and ( iii ) advanced. We found an ascending learning trend in clusters ( i ) and ( iii ) and a stationary learning pattern in ( ii ). Our study advances the understanding of how learning capabilities are affected as organizations advance I4.0 adoption. Our findings also gauge expectations regarding the effects of I4.0 base technologies’ adoption on learning capabilities, helping academics and practitioners anticipate potential issues and develop countermeasures accordingly.
ISSN:1936-9735
1936-9743
DOI:10.1007/s12063-022-00329-w