Consumption Experiences in the Arts

This paper recalls the emergence of ourfocus on the experiential aspects of consumption in general and their relevance to the arts and entertainment. It views a consumption experience via an extension, enlargement, and elaboration of the traditional l-C-A-B-S Model in which Information Cognitions Af...

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Bibliographic Details
Published in:International journal of arts management 2023-10, Vol.26 (1), p.6-17
Main Author: Holbrook, Morris B
Format: Article
Language:English
Subjects:
Aesthetics
Arts
Consumer behavior
Consumers
Consumption
Online Access:Get full text
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Summary:This paper recalls the emergence of ourfocus on the experiential aspects of consumption in general and their relevance to the arts and entertainment. It views a consumption experience via an extension, enlargement, and elaboration of the traditional l-C-A-B-S Model in which Information Cognitions Affect Behavior Satisfaction. In the appropriately broadened view. Information is enriched to include offerings from the arts and entertainment; Cognitions-Affect-&-Behavior are expanded to embrace Fantasies-Feelings-&-Fun; and Satisfaction is explained in a more nuanced representation of the different types of ConsumerValue that potentially result from a consumption experience. Further exploration of the latter phenomenon appears to be a desirable objective for future research on consumption experiences in the arts.
ISSN:1480-8986