Optimising calibration and measurement capabilities in terms of economics in conformity assessment

• Published in: Accreditation and quality assurance 2010-03, Vol.15 (3), p.147-154
• Main Authors: Beges, Gaber, Drnovsek, Janko, Pendrill, Leslie R.
• Format: Article
• Language: English
• Subjects: Analytical Chemistry; Biochemistry; Calibration; Chemistry; Chemistry and Materials Science; Commercial Law; Conformity; Consumers; Cost estimates; Customer satisfaction; Decision making; Decision theory; Ecotoxicology; Exact sciences and technology; Expected values; Expenditures; Food Science; General Paper; General, instrumentation; Marketing; Metrology; Optimization; Perceptions; Product development; Product safety; Production costs; Quality control; R&D; Research & development; Uncertainty
• ISSN: 0949-1775; 1432-0517
• DOI: 10.1007/s00769-009-0599-3

Calibration measurement capabilities (CMC) are key factors in declaring the metrological performance of national metrology institutes (NMIs). Different countries have different CMC capabilities, reflecting both the existing measurement science competence as well as the perceived national needs for traceable calibration. This paper deals with increasing interest in decision-making in conformity assessment in terms of effective costs associated with measurement, testing and incorrect decision-making. The work examines the CMCs of calibration laboratories and NMIs with economic decision theory, in particular, in terms of customer satisfaction and with respect to conformity assessment issues. Optimal strategies for calibration costs, maintenance of national measurement standards, testing and production costs are illustrated in practical examples. CMCs are an essential instrument to enable conformity assessment both for product safety, legal metrology, quality requirements as well as scientific research. The newly defined term “target measurement uncertainty”, introduced in the latest international metrology vocabulary (VIM), should be therefore always related to appropriate CMCs and related dissemination paths in the whole conformity assessment procedure. These requirements are clear and transparent justification for the development of required national metrological infrastructures, in order to fulfil the requirements of target measurement uncertainty for intended use or application in the particular conformity assessment procedure.