A holistic approach to augmented reality-related research in tourism: through bibliometric analysis

• Published in: Journal of hospitality and tourism insights (Online) 2024-01, Vol.7 (1), p.76-94
• Main Authors: Hanaa, Shafeeque M, Abdul, Azees P
• Format: Article
• Language: English
• Subjects: Augmented reality; Bibliometrics; Communications technology; Smartphones; Technology adoption; Tourism; Travel; Usability; Virtual reality
• ISSN: 2514-9792; 2514-9806
• DOI: 10.1108/JHTI-08-2022-0369

PurposeWith its potential to significantly improve the tourism sector, augmented reality (AR), an emerging technology, is a growing force in the field. It has attracted significant academic attention and expanded publishing options over the past 20 years. However, so far, no review has provided a comprehensive overview of AR-related research in tourism. This work uses the VOS Viewer and Bibliometrix R-package software to present a bibliometric review of the scientific literature in the area of AR-related tourism research in order to fill this gap.Design/methodology/approachThe theme of AR in tourism was searched in the Scopus database. The original search yielded 327 papers in total, which were then filtered based on the parameters. A total of 190 relevant documents were generated by the refining process. For the publications pertaining to AR in tourism, the most cited papers, prominent authors, productive journals and countries, co-authorship among countries, trending topics, thematic map, co-occurrence analysis of keywords and bibliographic coupling of documents were all looked into.FindingsThis report shows a recent rise in research on AR in the tourism industry. The top 10 studies in the topic had a combined total of 1749 citations, while the authors found three papers with more than 200 Scopus citations. Till the date of extraction, 555 writers have contributed to the field of AR in tourism, with Tom Dieck M.C., Chung N. and Jung T. receiving the most citations. According to co-authorship analysis, the UK collaborates with other countries the most. Thematic map has thrown insight into the niche themes and emerging themes in the field. Coupling analysis has revealed four major research streams in the field of AR in tourism.Research limitations/implicationsThis study can be considered as a first study to utilize a bibliometric method to address this research gap, identifying the top documents, journals and, most importantly, the future research areas identified through the thematic map analysis of keywords and bibliographic coupling.Practical implicationsHistorical growth within this discipline was made clear by an in-depth analysis of the studied themes in this area. Hence, the discovery of relatively new subjects offers scholars the chance to plan their research in this area and thereby enhance the literature. The study is also beneficial for practitioners in the tourism industry.Originality/valueThis work examined previously published publications on