Digital transformation adoption in human resources management during COVID-19

• Published in: Arab Gulf Journal of Scientific Research 2023-10, Vol.41 (4), p.446-461
• Main Authors: Al-Alawi, Adel Ismail, Messaadia, Mourad, Mehrotra, Arpita, Sanosi, Sohayla Khidir, Elias, Hala, Althawadi, Aysha Hisham
• Format: Article
• Language: English
• Subjects: Artificial intelligence; Business operations; Coronaviruses; Corporate culture; COVID-19; Departments; Digital technology; Disease transmission; Employees; Employment; Human capital; Human resource management; Pandemics; Recruitment; Social distancing
• ISSN: 1985-9899; 2536-0051
• DOI: 10.1108/AGJSR-05-2022-0069

PurposeThe purpose of this study is to discover the factors related to human resource (HR) digital transformation (DT) in Bahrain during coronavirus disease 2019 (COVID-19) and to analyze the impact of e-human resource management (e-HRM) on organizational performance. These factors are funding, information technology (IT) infrastructure, technical support, digital skills or talents, organizational culture, employee resistance and top management support. These factors were tested to determine whether they affected HR DT in Bahrain during COVID-19. There are no findings in the researched literature regarding the proposed factors that affect HR DT in Bahrain during COVID-19 in this study.Design/methodology/approachFor data collection, a quantitative method was applied by conducting an online survey and distributing it to HR executives and employees from multiple organizations in Bahrain, both in the private and public sectors.FindingsThis study proposes a DT adoption model based on seven factors extracted from the literature review. A questionnaire was deployed, and accurate data were collected, processed and then analyzed. The logit model shows determinants factor to the DT adoption where all variables have a positive effect.Originality/valueUsing technology in an organization’s HR practices, known as e-HRM or HR DT, is becoming more crucial since the COVID-19 pandemic. Unlike European countries, the HR sector in Bahrain is not prepared to adopt the e-HRM process. This paper proposes a model that enables the HR sector to adopt digital technologies. This model is based on the key factors that enable an effective transition to the sector’s digitalization (e-HRM). Future research is sought to provide additional insights into the same factors and measure their effect on HR DT during COVID-19 in other countries.