Using Institutional Theory in Enterprise Systems Research: Developing a Conceptual Model from a Literature Review

This paper examines the use of institutional theory as a conceptually rich lens to study social issues of enterprise systems (ES) research. More precisely, the purpose is to categorize current ES research using institutional theory to develop a conceptual model that advances ES research. Key institu...

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Bibliographic Details
Published in:International journal of enterprise information systems 2013-01, Vol.9 (1), p.1-30
Main Author: Svejvig, Per
Format: Article
Language:English
Subjects:
Bridging
Enterprise resource planning
Enterprisewide computing
Information systems
Institutional theory
Isomorphism
Lenses
Literature reviews
Logic
Organizational aspects
Organizations
Citations: Items that this one cites
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Summary:This paper examines the use of institutional theory as a conceptually rich lens to study social issues of enterprise systems (ES) research. More precisely, the purpose is to categorize current ES research using institutional theory to develop a conceptual model that advances ES research. Key institutional features are presented such as isomorphism, rationalized myths, and bridging macro and micro structures, and institutional logics and their implications for ES research are discussed. Through a literature review of 181 articles, of which 18 papers are selected, the author’s built a conceptual model that advocates multi-level and multi-theory approaches and applies newer institutional aspects such as institutional logics. The findings show that institutional theory in ES research is in its infancy and adopts mainly traditional institutional aspects like isomorphism, with the organization as the level of analysis, and in several cases it is complemented by structuration theory and other theories.
ISSN:1548-1115
1548-1123
DOI:10.4018/jeis.2013010101