Abusive supervision and organizational citizenship behavior: A meta-analysis based on the perspective of multiple theories

While many studies have examined the relationship between abusive supervision and employee organizational citizenship behavior (OCB), most of them are conducted in isolation, giving inconsistent results and lacking a comprehensive and systematic framework on how and why abusive supervision influence...

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Published in:Current psychology (New Brunswick, N.J.) N.J.), 2024-02, Vol.43 (6), p.5341-5354
Main Authors: Liu, Bing, Ma, Ying, Wang, Huijuan, Li, Fengyu, Liu, Guangjian
Format: Article
Language:English
Subjects:
Attitudes
Behavior
Behavioral Science and Psychology
Employees
Identification
Independent sample
Meta-analysis
Organizational behavior
Organizational justice
Psychological aspects
Psychological research
Psychology
Social exchange theory
Social identity
Social Sciences
Structural equation modeling
Supervision
Supervision of employees
Supervisors
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Summary:While many studies have examined the relationship between abusive supervision and employee organizational citizenship behavior (OCB), most of them are conducted in isolation, giving inconsistent results and lacking a comprehensive and systematic framework on how and why abusive supervision influences employee OCB. This study attempted to create a consensus through meta-analytic structural equation modeling (MASEM) to identify how abusive supervision affects employee OCB. Through a review of the existing literature, we identified and examined four main mediators: emotional exhaustion, interactional justice, perceived organizational support, and organizational identification. The results of the meta-analysis of 436 independent samples (N=149797) showed that abusive supervision negatively affects employee OCB. Emotional exhaustion, perceived organizational support and organizational identification mediated the negative relationship between abusive supervision and employee OCB. Among them, perceived organizational support was the strongest mediating mechanism. We further discussed implications for theory and practice, and proposed directions for future research.
ISSN:1046-1310
1936-4733
DOI:10.1007/s12144-023-04738-3