Healthcare Value Chain and the Impact of Analytics & Business Intelligence (A&BI) Capabilities: A Case Study

This study aims to investigate how the existing healthcare value chain system has significantly been impacted as a result of the increasing adoption and implementation of analytics and business intelligence (A&BI) capabilities. Given the increasing interest and investment in A&BI, it is impo...

Full description

Saved in:
Bibliographic Details
Published in:Journal of the Southern Association for Information Systems 2024-01, Vol.11 (1), p.1
Main Authors: Bedeley, Rudolph T, Iyer, Lakshmi
Format: Article
Language:English
Subjects:
Business intelligence
Health care industry
Information systems
Value chain
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:This study aims to investigate how the existing healthcare value chain system has significantly been impacted as a result of the increasing adoption and implementation of analytics and business intelligence (A&BI) capabilities. Given the increasing interest and investment in A&BI, it is important to have a good understanding of what A&BI capabilities healthcare organizations are utilizing to enhance value. Based on extensive search of the literature and a follow-up case study of a large regional hospital, it was found that the existing healthcare value chain (HCVC) framework is outdated and no longer effective. We therefore revised and updated the existing framework to meet the current needs of modern healthcare practices. Moreover, A&BI applications currently being deployed in healthcare organizations were identified and mapped onto the revised framework. The study contributes by illustrating how healthcare organizations currently utilize or should be using A&BI capabilities to enable them close the quality gaps.
ISSN:2325-3940
2325-3940
DOI:10.17705/3JSIS.00033