Unraveling the influence of human capital and stakeholder engagement on corporate digital responsibility: Implications for firm performance in Southeast Asia enterprises

Southeast Asian enterprises (SAEs) face the challenge of ensuring responsible and ethical utilization of data and digital technologies in the rapidly evolving digital landscape. Corporate digital responsibility (CDR) has emerged as a framework to guide organizations in adopting socially, economicall...

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Bibliographic Details
Published in:Corporate social-responsibility and environmental management 2024-05, Vol.31 (3), p.1934-1958
Main Authors: Vo Thai, Huy‐Cuong, Hue, Trinh Hoang Hong, Chen, Pei‐fen, Tran, My‐Linh
Format: Article
Language:English
Subjects:
corporate digital responsibility
Digital technology
Empirical analysis
Financial performance
future of business survey
Human capital
resource‐based view
Southeast Asia enterprises
stakeholder engagement
Stakeholder management
Technology adoption
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Summary:Southeast Asian enterprises (SAEs) face the challenge of ensuring responsible and ethical utilization of data and digital technologies in the rapidly evolving digital landscape. Corporate digital responsibility (CDR) has emerged as a framework to guide organizations in adopting socially, economically, technologically, and ecologically responsible practices. However, empirical research on CDR is limited, highlighting the need for further investigation to bridge the gap between theory and practice. This study addresses this gap by examining the influence of human capital and stakeholder engagement on the formulation and execution of CDR strategies and their impact on firm performance. Drawing upon the theoretical framework of a Resource‐Based View and analyzing data from 2106 enterprises in Vietnam, Philippines, and Indonesia were collected through the Future of Business Survey. This research contributes insights into the drivers and determinants of CDR adoption and implementation, evaluates the effectiveness of different CDR approaches in achieving favorable post‐CDR performance outcomes, emphasizes the moderating role of stakeholder engagement, and offers a unique empirical perspective within the context of SAEs. This study enriches our understanding of CDR and provides practical implications for organizations seeking to navigate the complexities of responsible digital practices.
ISSN:1535-3958
1535-3966
DOI:10.1002/csr.2662