Best third-party logistics service provider for an ecommerce food delivery company using analytical hierarchy process

The Analytic Hierarchy Process (AHP) uses to select the best service provider among the Third-Party Service Providers in a company X (due to confidentiality of the data the name of the company is not revealed) which is an Ecommerce Food Delivery Company. The service quality of the delivery agencies...

Full description

Saved in:
Bibliographic Details
Main Authors: Makkar, Sandhya, Verma, Sumanshu, Kannan, Rajchandar, Billa, Pavankumar, Selvaraj, Franklinjohn, Razak, Abdul
Format: Conference Proceeding
Language:English
Subjects:
Analytic hierarchy process
Company structure
Criteria
Electronic commerce
Logistics management
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:The Analytic Hierarchy Process (AHP) uses to select the best service provider among the Third-Party Service Providers in a company X (due to confidentiality of the data the name of the company is not revealed) which is an Ecommerce Food Delivery Company. The service quality of the delivery agencies is measured based on various parameters like the number of orders delivered by them annually, penalties imposed on them, etc. The Selection of the best agency is important to improve the service level and efficiency of logistics. The criterion and sub-criterion for AHP are selected based on Qualitative research.
ISSN:0094-243X
1551-7616
DOI:10.1063/5.0195979