Theorising organisational justice, role ambiguity and OCB towards housemen’s burnout

• Main Authors: Sulaiman, M. K., Saraih, U. N., Hassan, A., Qureshi, M. A., Marniati, Lestari, Soraya
• Format: Conference Proceeding
• Language: English
• Subjects: Ambiguity; Burnout; Data analysis; Hospitals; Independent variables; Organizational aspects; Policies; Questionnaires
• ISSN: 0094-243X; 1551-7616
• DOI: 10.1063/5.0198578

There is evidence to suggest that Malaysian housemen are becoming more burned out. This study examines relationships between role ambiguity, organisational justice, organisational citizenship behaviour (OCB), and burnout among housemen at the Malaysian Ministry of Health (MoH). The questionnaire was distributed at random to the study’s participants. PLS-SEM was used to analyse the data (version 4.0). The quantitative technique was used to distribute a questionnaire to housemen at 15 public hospitals in Malaysia. The partial least squares structural equation modelling (PLS-SEM) method was used to analyse the data. The MoH can be advised to use the study’s results to pinpoint elements of role ambiguity and OCB that can reduce burnout among Malaysian housemen. According to the research, organisational justice and OCB have positive effects on burnout while role ambiguity has a negative effect. In Malaysian public hospitals, the results show that two independent variables can reduce housemen’s burnout. However, role ambiguity did not lessen the importance of burnout among housemen. In order to draught and implement the necessary policies, top management in all public hospitals will use the study’s findings as a guide. If the nation can find a way to lessen housemen burnout by managing the implementation of policies that are related to role ambiguity and OCB, it might be able to better serve the communities in the future.