The Effect of Health Evolution Plan on Health System Responsiveness: An Experience of Health System Reform from Iran

The purpose of this study was to investigate the effect of the Health Evolution Plan (HEP) on Health System Responsiveness (HSR) in hospitals of Hamadan, Iran. Data were collected before and after the implementation of the HEP by interviewing hospital inpatient referrals about factors relating to re...

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Bibliographic Details
Published in:Hospital topics 2021-04, Vol.99 (2), p.81-91
Main Authors: Gharaee, Hojatolah, Dewey, Rebecca Susan, Jahanian, Razieh, Ebrahimoghli, Reza, Tapak, Leili, Hamidi, Yadollah
Format: Article
Language:English
Subjects:
Health administration
health evolution plan
Health system responsiveness
hospital
Hospital administration
Hospitals
Iran
Medical referrals
Quality of care
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Summary:The purpose of this study was to investigate the effect of the Health Evolution Plan (HEP) on Health System Responsiveness (HSR) in hospitals of Hamadan, Iran. Data were collected before and after the implementation of the HEP by interviewing hospital inpatient referrals about factors relating to responsiveness. The difference between the mean responsiveness scores before (2014) and after (2018) implementation of the HEP was not significant. The study findings demonstrate that, even though one of the most important goals of the HEP was the improvement of HSR, the responsiveness of hospitals was unchanged.
ISSN:0018-5868
1939-9278
DOI:10.1080/00185868.2020.1859342