The Sociodigital Walkthrough: Studying the Nexus Between Social Characteristics and Material Technicalities on a Healthcare Application

The walkthrough method originated from the field of software development but may be employed in several social research designs. However, its applications in the social sciences still need to be developed and consolidated. This article presents an application of the walkthrough method, called the So...

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Bibliographic Details
Published in:Italian Sociological Review 2024-01, Vol.14 (10S), p.809-824
Main Authors: Amato, Francesco, Aragona, Biagio, De Angels, Mattia
Format: Article
Language:English
Subjects:
Computer platforms
Data collection
Digital literacy
Digital technology
Health services
Human-computer interaction
Questionnaires
Research applications
Researchers
Social research
Social sciences
Sociology
Technology
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Summary:The walkthrough method originated from the field of software development but may be employed in several social research designs. However, its applications in the social sciences still need to be developed and consolidated. This article presents an application of the walkthrough method, called the Sociodigital walkthrough (SDW), to the study of human-machine interaction (HMI) within the Campania in Salute smartphone application, which provides all public healthcare services in the Campania region of Italy. We argue that this method allows the researcher to engage with the materiality of technology. Furthermore, it is relevant for analysing the interaction between the individual and the digital environment. The Sociodigital walkthrough could be employed for other exploratory studies on digital platforms and prove interesting if used in digital research designs.
ISSN:2239-8589
DOI:10.13136/isr.v14i10S.741