Applying a Generative Artificial Intelligence-based Roleplaying Learning Model to Support Design Thinking Practices

Design thinking practice emphasizes a human-centered approach. However, recruiting real target customers that align with the course schedule for practical exercises is difficult in traditional design courses. Therefore, this study applied generative artificial intelligence (GAI) role-playing to assi...

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Bibliographic Details
Published in:Journal of Education Research (Print) 2024-01 (365), p.127-147
Main Author: Liang, Hsin-Yi
Format: Article
Language:Chinese
Subjects:
Design thinking
Generative artificial intelligence
Role playing
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Summary:Design thinking practice emphasizes a human-centered approach. However, recruiting real target customers that align with the course schedule for practical exercises is difficult in traditional design courses. Therefore, this study applied generative artificial intelligence (GAI) role-playing to assist design thinking practice. By role-playing practices with GAI, students could practice interview skills and explore their understanding of target customers. Qualitative analysis was used to examine the student interactions with GAI and their learning outcomes. The results show that GAI role-playing can help students explore problems, foster creative ideas, and evaluate design solutions. However, some latent issues during the interaction process were noted, such as the confused roles of GAI and Persona twins. For future design thinking-related courses, it is recommended that instructors guide students through multiple revisions and adjustments in dialogues to obtain ideal feedback and suggestions from GAI.
ISSN:1680-6360
DOI:10.53106/168063602024090365008