Overcoming Barriers to Supply Chain Integration: Prioritization of Solutions via a Multicriteria Decision Support Method

Supply Chain Integration (SCI) has an important role in influencing supply chain overall performance. Although scholars and practitioners have identified barriers and enablers to SCI, previous studies did not delve into the partners' different perspectives regarding integration needs, or into s...

Full description

Saved in:
Bibliographic Details
Published in:IEEE access 2024, Vol.12, p.156588-156608
Main Authors: Aguiar, Fabio H. L., Sagawa, Juliana K., Osiro, Lauro
Format: Article
Language:English
Subjects:
Broadband
Collaboration
Companies
Delphi
Delphi method
Fuzzy sets
hesitant fuzzy linguistic terms set (HFLTS)
Information filters
Linguistics
Mathematical models
Multiple criterion
Planning
Protocols
Suppliers
Supply chain integration
supply chain management
Supply chains
Uncertainty
Citations: Items that this one cites
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Supply Chain Integration (SCI) has an important role in influencing supply chain overall performance. Although scholars and practitioners have identified barriers and enablers to SCI, previous studies did not delve into the partners' different perspectives regarding integration needs, or into specific solutions to overcome the barriers. This study aims to prioritize and rank supply chain integration barriers, to propose specific and practical solutions for integration, and to assess the power of each solution in mitigating the critical barriers. The perspective of experts from the focal company and from suppliers was analyzed separately. The Delphi method was employed to generate and select solutions for SCI, and the Hesitant Fuzzy Linguistic Terms Set (HFLTS) representation was utilized to deal with uncertainty and imprecision in the experts' judgment. HFLTS was applied to the ranking of critical barriers and to the assessment of the solutions' power. The results showed that there are two types of solutions for integration, referred to as "specific critical solutions" and "broadband solutions", and revealed differences in the focal company's and in the suppliers' perspectives regarding the priority of these solutions. The study is unique, considering the simultaneous analysis of these two perspectives, the presentation of specific solutions to achieve integration, and the provision of clear guidelines for professionals regarding implementation priorities.
ISSN:2169-3536
2169-3536
DOI:10.1109/ACCESS.2024.3482710