Using Chatbots to Enhance Integrated Reporting: Insights from Accounting and Consultancy Companies from Romania

Integrated reporting is essential for businesses to communicate long-term value creation. Despite growing interest, little research has examined AI technologies like chatbots in sustainable reporting practices. This study addresses this gap, exploring chatbot adoption within 11,113 Romanian accounti...

Full description

Saved in:
Bibliographic Details
Published in:Electronics (Basel) 2024-12, Vol.13 (23), p.4801
Main Authors: Anton, Carmen Elena, Ciobanu, Eliza, Brătucu, Gabriel, Bucs, Loránt
Format: Article
Language:English
Subjects:
Accounting
Accuracy
Artificial intelligence
Automation
Business consultants
Case studies
Chatbots
Communication
Consultancy services
Consulting services
Curricula
Data analysis
Data collection
Disclosure
Efficiency
Europe
Financial disclosure
Financial management
Financial statements
International Financial Reporting Standards
Judicial opinions
Literature reviews
Natural resources
Real time
Romania
Sustainability reporting
Sustainable development
United Kingdom
United States
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Integrated reporting is essential for businesses to communicate long-term value creation. Despite growing interest, little research has examined AI technologies like chatbots in sustainable reporting practices. This study addresses this gap, exploring chatbot adoption within 11,113 Romanian accounting and consultancy firms in Romania’s emerging digital landscape. Researchers used Python’s Seaborn library to analyze financial data from 2018 to 2022, finding that companies with higher revenue and liquidity were more likely to make their mark on how to achieve integrated reporting. Additionally, this study revealed the potential of chatbot technology adoption to enhance financial reporting and management, significantly improving financial reporting efficiency, accuracy, and accessibility. By automating data collection and analysis, generating real-time reports, and improving communication with stakeholders, chatbots can significantly improve efficiency and accuracy in financial processes. By addressing the challenges and capitalizing on the opportunities, firms can use chatbot technology to create more efficient, effective, and sustainable reporting practices. The findings contribute to this field of knowledge on sustainable reporting by examining the potential of technology and artificial intelligence (virtual assistants) to improve stakeholder communication. This study provides a case study from Romania, with implications for other regions.
ISSN:2079-9292
2079-9292
DOI:10.3390/electronics13234801