Emotional Expression between CEO and Chairperson as a Micro‐Foundation of Organizational Capabilities: An Exploratory Mixed Methods Study

The work relationships between CEOs and Chairpersons are key to the functioning of the firm. This study uses survey and interview data to explore how these work relationships serve as a micro‐foundation for an organization's communication climate. Survey data suggested that CEO‐Chairperson rela...

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Bibliographic Details
Published in:Journal of management studies 2025-01, Vol.62 (1), p.279-314
Main Authors: Stephens, John Paul, Srour, Yossef, Carmeli, Abraham
Format: Article
Language:English
Subjects:
Chairperson and CEO relationships
Chairpersons
Chief executives
Communication
corporate governance
emotional expression
Emotions
Facial expressions
Interviews
knowledge creation capabilities
micro‐foundations
Mixed methods research
Negative emotions
Organizational performance
Polls & surveys
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Summary:The work relationships between CEOs and Chairpersons are key to the functioning of the firm. This study uses survey and interview data to explore how these work relationships serve as a micro‐foundation for an organization's communication climate. Survey data suggested that CEO‐Chairperson relationships can be characterized by emotional carrying capacity (ECC; constructively expressing more positive and negative emotions). The survey‐based model further demonstrated that CEOs and Chairpersons perceive their ECC to positively predict organizational communication climate and, in turn, knowledge creation capabilities. The latter, in turn, are positively associated with firm performance. CEO‐Chairperson dyadic interview data supplemented the associations identified in our survey model. Interviewees identified specific mechanisms behind the associations in the survey model, such as the strategic sharing of positive and negative emotions. Our mixed‐methods approach provides initial evidence for the importance of emotional expression and management as micro‐relational foundations that underpin firm‐level capabilities and performance.
ISSN:0022-2380
1467-6486
DOI:10.1111/joms.13050